From the category archives:

Tips

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Google Gets Even Better: New Search Options

by Michelle on May 18, 2009

in Tips

Recently, Google added some new options to the basic search function. You may have had these new options available for several days now, but chances are good you haven’t noticed them. Google tends to release features like these without a lot of fanfare; I’m not sure I’d have noticed it myself if I hadn’t seen an article about it on Mashable last week.

Below is a typical Google search results page. You’re probably already familiar with the options at the top of the screen (”Images,” “Video,” “Maps,” etc.). If not, let me know and I’ll post an article about those, too!

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Open Sesame, or The Case of the Unopenable File

by Michelle on May 14, 2009

in Tips

This afternoon I received an email with an attachment from a co-worker. She happens to sit across the aisle from me and, before I’d even realized I had an email to look at, she said, “That file won’t open for some reason, but it opens in Excel.”

Curious, I went to see what she was talking about. Here is an (edited) shot of the header of that email:

Email header from Outlook, showing the attachment.

Email header from Outlook, showing the attachment.

Did you notice the generic-looking icon on that attachment? This is the primary clue to what’s wrong with this file: it doesn’t know what program it belongs to.

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This tip was suggested by reader Chem Dizzle, Esquire, after he spent a lot of time cleaning his Gmail Inbox.  Gmail can hold a lot of mail.  My own primary mail account on Gmail has not quite 1400 in its Inbox, and Gmail tells me I’ve used only 2% of the space they’ve made available for me.  On a single page Gmail only displays 50 at a time, however.  Chem spent a lot of time processing his entire Inbox 50 messages at a time because he overlooked the mechanism that allows every message in a mailbox to be selected at once.  This is how it works:

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Tech Support: Getting the Best Help From Your Helpers

by NikMay 12, 2009
Photo by TheGiantVermin

I am the entire IT department at my company. Sometimes, however, the power to fix something is beyond my control and I have to appeal to someone else for help. From somebody with experience on both sides of the technical support equation, here are some ways to get what you need from technical support.

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If You Already Know Where You’re Going, There’s No Need to Ask for Directions

by MichelleMay 11, 2009

While helping others with computer problems, Nik and I have both observed a curious use of search engines. Although it’s not exactly wrong to type a URL into a search engine, I can’t imagine a reason to do so. It’s a little like calling 411 to ask for a phone number that you already have memorized. What’s the point?

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Managing 3rd Party MP3 Players With iTunes

by NikMay 10, 2009

iTunes is an excellent way to keep your music library organized and has one of the most popular digital music stores built in, but if you have an MP3 player that isn’t an iPod, you’re stuck managing its contents outside of iTunes, until now.  I’ve identified some tools that can help you bridge that gap.
Note [...]

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Forwarded Email: Believe It? Or Not?

by MichelleMay 10, 2009

There are countless random emails floating around–forwarded from person to person to person–from pleas to send greeting cards to help a dying boy get into the Guinness Book of World Records to scary emails about cancer or random violence. (Oh, and don’t forget the get rich quick schemes!) Most of these emails cause an immediate reaction, because they’re meant to grab you with sympathy, fear, or greed. The problem is that although they sound convincing, they’re usually fake.

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3 Tips to Improve Your Searches

by MichelleMay 9, 2009
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These tips will help you hone your search techniques so that you’ll find a useful result on the first page nearly every time.

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8 Things You Should Be Doing If You Use a Digital Camera

by MichelleMay 6, 2009

Do you have a digital camera? Here are some things you should be doing with and for your countless (and priceless!) digital photos.

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